Last updated: 27 February 2024
Welcome to Caer Gwent Lodge. Your privacy is critically important to us. As part of our commitment to ensuring the confidentiality and security of your information, we have developed this privacy policy to inform you about how we collect, use, disclose, and protect your personal information when you visit or use our website located at https://www.caergwentlodge.co.uk/ (hereinafter referred to as “the Site”).
1. Information We Collect
a. Information You Provide to Us
We collect information you provide directly to us when you fill out our contact form. This information may include:
- Your name
- Your email address
b. Information We Collect Automatically When You Use the Site
When you access or use our Site, we automatically collect information about you, including:
- Log Information: We collect log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
- Information Collected by Cookies and Other Tracking Technologies: We use Google Analytics, cookies, and other tracking technologies to collect information about you and your interaction with our Site, including information about your browsing behavior, purchase behavior, and other engagement with the Site. Google Analytics helps us understand how visitors engage with our Site. The information collected includes the number of visitors to the Site, where visitors have come to the Site from, and the pages they visited.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and fulfill your requests when you contact us via our contact form.
- Understand and analyze how you use our Site and to improve our Site.
- Monitor and analyze trends, usage, and activities in connection with our Site through Google Analytics.
3. Sharing Your Information
We do not share your personal information with third parties except as described in this privacy policy. We may share information about you as follows:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Caer Gwent Lodge or others.
4. Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
5. Your Rights and Choices
You have certain rights regarding the personal information we hold about you. These may include the rights to access, correct, delete, or restrict the use of your personal information, as well as the right to object to certain uses of your personal information.
6. Data Protection
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
7. Third-Party Links
Our Site may contain links to third-party websites. This privacy policy does not apply to those third-party websites, and we encourage you to read the privacy policies of any website you visit.
8. Changes to Our Privacy Policy
We may modify this privacy policy from time to time. If we make material changes to this privacy policy, we will notify you by updating the date of this privacy policy and posting it on the Site.
9. Contact Us
If you have any questions about this privacy policy, please contact us via the contact form on our website.
This privacy policy has been created to comply with the requirements of the laws and regulations of the United Kingdom, including the UK General Data Protection Regulation (UK GDPR).